Last Updated: March 1, 2019

Mentored™ Platform Privacy Policy

Summary

The Mentored™ platform (“Platform”), and the website on which it is hosted (the “Site”), are owned and operated by Mentored, LLC (“Mentored™,” “we,” “our” or “us”). The following Mentored™ Platform Privacy Policy (“Privacy Policy”) sets forth our policy with respect to the collection, storage and use of your personal information and other information that we collect from you.

Background

This Privacy Policy covers our treatment of personal information and other information that we collect when an end-user: (a) accesses the Site; (b) accesses the Platform; and/or © registers for access to the Platform, which enables users to: (i) access and/or download any of the text, educational material, coursework, audio, video or other content made available by and through the Platform (collectively, “Course Content”) by Mentored’s™ third-party clients (“Platform Sponsors”); and (ii) enroll in the courses, classes and other educational, motivational and life coaching programs (collectively, the “Courses”) as offered by the Platform Sponsors. For purposes of this Privacy Policy, the Site and Platform (other than the Course Content and Courses) shall be referred to, collectively, as the “Mentored™ Offerings.” In order to enroll in a Course, you may be required to enter into a separate agreement with the applicable Platform Sponsor (“Platform Sponsor Agreement”). Any data that you submit to a Platform Sponsor shall be subject to that Platform Sponsor’s privacy policy.

Capitalized terms not defined herein shall have the meanings set forth in the Mentored™ Platform Terms and Conditions (“Terms”). IF YOU DO NOT AGREE TO THE TERMS OR CONDITIONS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OFFERINGS.

Your California Privacy Rights

Mentored™ will never share, sell, rent, exchange or barter your personal information to or with any third-party for financial gain or marketing purposes. Nevertheless, we may, in certain limited instances, share your personal information with third parties who perform administrative functions on our behalf. If you are a resident of the State of California and would like to learn how your “personal information” (as defined in the Shine the Light Law, Cal. Civ. Code § 1798.83) is shared with third parties, what categories of personal information we have shared with third parties in the preceding year, as well as the names and addresses of those third parties, please e-mail us at: info@mentored.com; call us at: 1-888-227-5199; or contact us via regular (postal) mail at the following address: Mentored, LLC, 910 Sylvan Ave, Suite 140, Englewood Cliffs, NJ 07632.

Personal Information Collected

In order to register for access to the Platform (an “Account”), including the Courses and Course Content, you must first fully complete the applicable registration form located on the Platform (“Form”). Depending on which Course(s) you are attempting to sign up for, the information that you must supply on the Form may include some or all of the following, as determined by the applicable Platform Sponsor: (a) full name; (b) full mailing address; © telephone number; (d) e-mail address; and (e) any other information requested on the Form.

Use of Personal Information

Mentored™ will never share, sell, rent, exchange or barter your personal information to or with any third party for financial gain or marketing purposes. [By making that personal information available to Mentored™, you grant Mentored™ the right, subject to applicable state and federal law, to use that personal information to contact you by email and to send you various marketing messages that contain promotional offers from Mentored™, as well as offers from Mentored™ third party partners, that Mentored™ believes may be of interest to you. If you wish to stop receiving future communications from us, please follow the instructions at the end of each such marketing message or see the “Opt-Out/Unsubscribe” section below.

Where you submit personal information, we use your name, email address, telephone number and/or other personal information that you make available to us to respond to any inquiries made by you, for customer service purposes and to facilitate the delivery of the applicable Mentored™ Offerings to you. You also agree that we may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Mentored™ Offerings. We may also use your personal information for internal business purposes, such as analyzing and managing our service offerings including, without limitation, the Mentored™ Offerings. We may also combine the information we have gathered about you with information from other sources.

We may also employ other companies and individuals to perform certain functions on our behalf. Examples include sending direct and electronic mail, removing duplicate information from user lists, analyzing data and providing marketing analysis. The agents performing these limited functions on our behalf shall have access to our users’ personal information as needed to perform these functions for us, but we do not permit them to use user personal information for other purposes.

By submitting your personal information by and through the Mentored™ Offerings, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”) and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations.

Where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (47 USC § 227), and its implementing regulations adopted by the Federal Communications Commission (47 CFR § 64.1200), as amended from time-to-time (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages and/or calls (including SMS text messages) delivered via automated technology, to the telephone number(s) that you provided. Please note that you are not required to provide this consent in order to obtain access to the Mentored™ Offerings, and your consent simply allows Mentored™ to contact you via these means. Please be advised that by agreeing to this Privacy Policy, you are obligated to immediately inform us if and when the telephone number that you have previously provided to us changes. Without limiting the foregoing, if you: (a) have your telephone number reassigned to another person or entity; (b) give up your telephone number so that it is no longer used by you; © port your telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify Mentored™ of the Phone Number Change via e-mail at: info@mentored.com, or by using one of the methods set forth in the “Contact Us” section below.

We reserve the right to release current or past personal information: (i) in the event that we believe that the Mentored™ Offerings are being or have been used in violation of the Terms or to commit unlawful acts; (ii) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any personal information pursuant to a subpoena; or (iii) if we are sold, merge with a third party, are acquired or are the subject of bankruptcy proceedings; provided, however, that if Mentored™ is involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information.

You hereby consent to the disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be required by applicable law including, without limitation, sharing your e-mail address with third-parties for suppression purposes in compliance with applicable law, including the CAN-SPAM Act of 2003, as amended from time to time. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.

Non-personal information Collection and Use

IP Addresses/Browser Type
We may collect certain non-personally identifiable information about you and your desktop computer and/or mobile device when you visit many of the pages of the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet service provider (e.g., Verizon, AT&T). We use the non-personally identifiable information that we collect to improve the design and content of the Mentored™ Offerings and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze usage of the Mentored™ Offerings.

Cookies
When a user visits the Site, we send one (1) or more cookies and/or gif files (collectively, “Cookies”) to assign an anonymous, unique identifier to the applicable user’s computer. A Cookie is a piece of data stored on your computer’s hard drive containing non-personally identifiable information about you. Cookies have many benefits to enhance your experience at the Site. To find out more about Cookies, please visit www.cookiecentral.com. We use Cookies to improve the quality of the Mentored™ Offerings, including for storing user preferences and tracking Site user trends (such as Site pages opened).

Most Internet browsers are initially set up to accept Cookies, but you can reset your browser to refuse all Cookies or to indicate when a Cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your Internet browser and/or Mobile Device, as applicable. Even in the case where a user rejects a Cookie, he or she may still use the Mentored™ Offerings; provided, however, that certain functions of the Mentored™ Offerings may be impaired or rendered inoperable if the use of Cookies is disabled. We reserve the right to retain Cookie data indefinitely.

Behavioral Tracking
Neither Mentored™, nor any third party, uses cookies, pixels or other tracking technology on the Site for purposes of tracking users’ activities after they leave the Site. Nevertheless, most Internet browsers contain a “do-not-track” setting. In general, when a “do-not-track” setting is active, the user’s Internet browser notifies other websites or mobile applications that the user does not want her/his information and online behavior to be tracked and used, for example, for behavioral advertising.

Cross Device Tracking
Mentored™ may track users’ use of the Mentored™ Offerings across various devices, including users’ personal computers and mobile devices, in order to optimize and personalize use of the Mentored™ Offerings. Mentored™ may collect certain user personal information across various devices.

Aggregate Data
Mentored™ reserves the right to transfer and/or sell aggregate or group data about users of the Mentored™ Offerings for lawful purposes. Aggregate or group data is data that describes the demographics, usage and other characteristics of Mentored™ Offerings users as a group, without disclosing personally identifiable information.

Third-Party Websites and Mobile Applications

The Site and Platform may contain links to third-party owned and/or operated websites and mobile applications including, without limitation, the websites and/or mobile applications of Platform Sponsors. Mentored™ is not responsible for the privacy practices or the content of such websites or mobile applications. In some cases, you may be able to make a purchase through one of these third-party websites or mobile applications. In these instances, you may be required to provide certain information, such as a credit card number, to register or complete a transaction at such website or mobile application. These third-party websites and mobile applications have separate privacy and data collection practices and Mentored™ has no responsibility or liability relating to them.

Security

We endeavor to safeguard and protect our users’ personal information. When users make personal information available to us, their personal information is protected both online and offline (to the extent that we maintain any personal information offline). Where we ask users to enter sensitive data (such as credit card information) and when we store and transmit such sensitive data, that personal information is encrypted with advanced TLS (Transport Layer Security).

Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public. All of our users’ personal information is restricted in our offices, as well as in the offices of our third party service providers. Only employees or third party agents who need user personal information to perform a specific job function are granted access to user personal information. Our employees are dedicated to ensuring the security and privacy of all user personal information. Employees not adhering to our firm policies are subject to disciplinary action. The servers that we store user personal information on are kept in a secure physical environment. We also have security measures in place to protect the loss, misuse and alteration of personal information under our control.

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocol or data transmission over the Internet or via wireless networks can be guaranteed to be 100% secure. Computer hackers that circumvent our security measures may gain access to certain portions of your personal information, and technological bugs, errors and glitches may cause inadvertent disclosures of your personal information; provided, however, that any attempt to breach the security of a network, our servers, databases or other hardware or software may constitute a crime punishable by law. For the reasons mentioned above, we cannot warrant that your personal information will be absolutely secure. Any transmission of data at or through the Site, other Mentored™ Offerings or otherwise via the Internet or wireless networks, is done at your own risk.

In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Minors

Visitors under eighteen (18) years of age are not permitted to use and/or submit their personal information by or through the Site and/or Platform. Mentored™ does not knowingly solicit or collect information from visitors under eighteen (18) years of age. Mentored™ encourages parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Opt-Out/Unsubscribe

To opt-out of receiving e-mail and other forms of communications from us, you can: (a) follow the instructions included in the applicable e-mail message or other communication; or (b) e-mail us at: info@mentored.com.
Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to your request for Mentored™ Offerings, as well as to respond to any inquiry or request made by you. To opt-out of receiving Mentored™ Offerings-related and/or inquiry response-related messages from Mentored™, you must cease requesting and/or utilizing the Mentored™ Offerings and/or cease submitting inquiries to Mentored™, as applicable.

Deleting, Modifying and Updating Your Information

At your request, we will: (a) inform you of what personal information we have on file for you; (b) amend the personal information that we have on file for you; and/or © remove personal information that you have provided to us, or that we have collected, from our servers/databases. You may do so by e-mailing us at: info@mentored.com. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Please be advised that deleting your personal information may terminate your access to certain of the Mentored™ Offerings. If you wish to continue using the full complement of Mentored™ Offerings, you may not be able to delete all of the personal information that we have on file for you.

Please be further advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Transfer of personal information Internationally

If you are visiting the Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Changes to this Privacy Policy

Mentored™ reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy. If the manner in which we use personal information changes, Mentored™ will notify users by: (a) sending the modified policy to our users via email; and/or (b) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner, and we will only use your information in this different manner where you opt-in to such use.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices in general, you may email us as at: info@mentored.com; call us at: 1-888-227-5199; or contact us via regular (postal) mail at the following address: Mentored, LLC, 910 Sylvan Ave, Suite 140, Englewood Cliffs, NJ 07632.

Filing a Complaint with the Federal Trade Commission

To file a complaint regarding our privacy practices, please Click Here.

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